Total Lab Care

Total Lab Care (TLC) enables best laboratory practices and demonstrates the value of onsite testing to improve clinical outcomes, enhance patient experience and increase profitability. TLC focuses on ELITech customers and provides innovative solutions that give peace of mind to physicians and laboratory personnel operating closer to the patient. TLC consultants have years of proven experience as medical technologists, educators and administrators covering all aspects of the laboratory. Key areas of focus include but are not limited to the following: 1) Regulatory 2) Billing & Reimbursement 3) Operations and 4) Profitability

Why TLC?

For the same reason you choose a mechanic to fix your car, a contractor to build your house, or a tax professional to do your taxes. You want experts who can help get the job done right while saving you time and money. TLC consultants have years of proven experience as medical technologists, educators and administrators covering all aspects of the POL. TLC helps drive compliance, efficiency and profitability

 

Products

210 TBNew Rapid Influenza Diagnostics Tests (RIDT) Standards – 06/09/17

110 BBABN Format Change – 06/06/17

209 TBImproving Accuracy of Patient Identification – 05/25/17

109 BB The Protecting Access to Medicare Act (PAMA) UPDATE (04/11/17)

108R BBThe Protecting Access to Medicare Act (PAMA) – (04/11/17)

208 TBReporting of PT Testing Results – 08/10/16

207R TB    – The TLC Approach for Reference Range Verification (06/16/16)

206 TB       – Verifying & Establishing Acceptable Ranges for New QC Lot 04/06/16)

205 TB       – Inventory Control (09/01/15)

204R TB    – Reportable Range (04/30/15)

203R TB    – Calibration and Calibration Verification (04/30/15)

106 BB      – ICD-10 Implementation (04/27/16)

105 BB     CMS Makes Changes to the -59 Modifier (01/05/15)

104 BB      – 2015 Laboratory Fee Schedule and Sequestration (01/05/15)

201RU TBUpdated Direct Patient Access to Laboratory Reports (12/19/14)

202 TB      – Selecting New Chemistry Instrumentation for the POL (11/01/14)

103 BB      – CMS Advance Beneficiary Notice of Noncoverage (ABN) (10/28/14)

102R BB   – Medicare’s Coverage for Sexually Transmitted Infections Screening (10/28/14)

101R BB   – 2014 Laboratory Fee Schedule, Sequestration and Beyond (01/29/14)

Beyond Waived Bundle Package

Unprecedented consulting services of over $10,000 value for laboratories upgrading to a nonwaived certificate

For many the decision to open a new laboratory or move from a waived to nonwaived laboratory is not an easy decision. Total Lab Care (TLC), ELITechGroup’s comprehensive medical laboratory consultancy group, recognizes that having great instrumentation is just not enough and that customers need more. Therefore we designed an unprecedented package of consulting services of over $10,000 value with the upgrade to ELITech Chemistry Systems to assist you in transitioning to a moderate complexity laboratory. With the investment in ELITech Chemistry Systems, our consultants will provide the following tools and guidance necessary to becoming CLIA compliant.

Market Segment: ,

Upgrade Bundle Package

Comprehensive consulting services of over $3,500 value for laboratories upgrading to ELITechGroup Chemistry Systems

TLC is pleased to offer unprecedented consulting services with the upgrade to ELITechGroup Chemistry Systems. ELITechGroup recognizes that having great instrumentation is just not enough and that customers need more. Therefore we designed a unique package of consulting services valued at over $3,500 with the upgrade to ELITechGroup Chemistry Systems to assist you in optimizing your laboratory operations.

Todd Proud, MT (ASCP), Director, Total Lab Care

Todd has been involved in the field of medical technology for over 35 years. He has spent over 18 years of his career solely focused on the management of physician office laboratories. Todd’s extensive and diverse background includes positions as: medical technologist, laboratory manager, inventor of blood collection devices for a private manufacturing company and hospital vice-president of ancillary services.

Market Segment: ,

Susan Cramer, CLT(HHS) MLT (ASCP) Technical Consultant Manager

Susan has been involved in the field of medical technology for over 35 years with over 17 years focused on the operation and management of physician office laboratories. Susan has had extensive experience in setting up new physician office laboratories as well as improving operational workflows, optimizing laboratory expenditures and reimbursement, providing ongoing quality assessments and compliance guidance but also information technology and systems connectivity.

Market Segment: ,

Learn – Communicate – Connect – Share

Lab-Ask Website: Lab-Ask.com is the first online community designed to connect lab professionals working in physician office labs and small to medium-sized laboratories with peers, industry experts and others interested in laboratory medicine.  This forum focuses on topics of interest to smaller labs and provides an opportunity for subscribers to dialogue with industry experts or connect, learn and share information with peers such as best practices.  Anyone can register and join the conversation at www.lab-ask.com.

Market Segment:

Stephen A Tatar M.D. Internal Medicine Ltd.

“Total Lab Care service has lived up to its name and TLC acronym, meeting and exceeding our expectations. From first contact, they were fully engaged in problem solving and solutions with a “can do” attitude. With their experience and technical knowledge of all lab systems, they are able to help us get and stay on track with our documentation and regulatory compliance. We look forward to a long term affiliation with ELITechGroup which will allow our in office laboratory, serving six internists, to continue to enhance the care of our patients.”

 

Market Segment:

Amy R. Hupp, MBA, BS, AS, AAS, CMOM, CMA(AAMA)

Practice Administrator Family Physicians, Inc.

“As a small physicians group, we have found TLC’s services to be a life saver. TLC has assisted us in keeping up with the most up to date regulatory changes. Their policy and procedure manuals are inclusive and reflect the most up to date regulatory guidelines. With TLC’s help we have received several COLA Lab Excellence awards for exemplary performance and full compliance in our laboratory testing.”

Market Segment:

Diane Colinger, COO/CCO

Ethicus, Grapevine, TX

“TLC’s knowledge, assistance and regulatory guidance were an important part of our laboratories recent restructuring. The ongoing regulatory guidance provided by TLC has allowed us to not only be successful but to achieve recognition for our current laboratory operations during our most recent CLIA inspection. TLC has also helped our laboratory staff to transition into a culture that is based upon quality and growth.”

Market Segment: